mail.python.org smtp down

Incident Report for Python Infrastructure

Resolved

Things appear to be going smoothly. We'll be reviewing over the coming days and will update as necessary.
Posted Feb 21, 2019 - 22:31 UTC

Update

We're continuing to keep an eye on things, but it appears all services on mail.python.org are restored.
Posted Feb 21, 2019 - 17:25 UTC

Monitoring

Mail handling services are back online and we are monitoring to ensure things are working properly.
Posted Feb 21, 2019 - 17:01 UTC

Identified

A misconfiguration in our configuration management system caused mail and smtp settings on mail.python.org to be reverted to defaults, which are not appropriate for it's role.

We are working to restore service.
Posted Feb 21, 2019 - 16:48 UTC

Investigating

mail.python.org's mail transfer services are currently experiencing an outage.
Posted Feb 21, 2019 - 16:27 UTC
This incident affected: mail.python.org (Message Handling Services).
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