PyPI: Elevated Error Rates for some Users

Incident Report for Python Infrastructure

Resolved

This incident has been resolved.

Posted Jul 28, 2017 - 17:09 UTC

Monitoring

Errors have subsided after our CDN provider investigated! We're monitoring to ensure everything is nominal!

Posted Jul 28, 2017 - 17:02 UTC

Investigating

We are investigating elevated error rates for some users. It appears that a single POP (Point Of Presence) for our CDN is serving 503s at at a rate higher than other edge locations. We have reached out to our CDN provider and will update as we hear more.

Posted Jul 28, 2017 - 16:20 UTC